Address Dialog on stereoids

Over the years it got some facelift like the ability to drag and drop or the ability to sort by Notes hierarchy, language or corporate hierarchy (anybody seen that?) or to look at details in yet another window. It works OK as long as the number of names is small and diverse. However once you enter cultures that are notoriously short of last names and sport large companies it gets tedious to pick the right Mr. Wang or Mr. Lee. In short: the address dialog is overdue for an overhaul. Since simplicity isn't simple careful considerations are needed. How much more complex the dialog could get to stay reasonable and how simple it needs to be. The requirements I came up with can be quite conflicting.
- I want to be able to filter the search scope based on a series of criteria:
- by organizational properties (like department name or org type e.g. "sales"
- by geography
- by job role
- by tags
- by favorites
- by source: internal/external, groups, individuals, from Facebook
- by communication history: frequency or date
- by search in communication
- by search in profiles
- access to list by first name, last name or nick name
- suggestion of addresses from social analytics
- display of additional information (address card + tags + list memberships) to positively identify the receipient
- Indication if encryption is available or not
- Indication if alternate access (e.g. shared communities) is available
As usual YMMV.






Comments
Posted by Stephan H. Wissel At 17:31:41 On 02/28/2010 | - Website - |
This one very odd feature makes using the "Find Names" box extremely frustrating to most users when there are multiple matches on last name.
Posted by Michelle O'Rorke At 13:28:27 On 02/28/2010 | - Website - |
Posted by Jan Schulz At 05:05:07 On 02/28/2010 | - Website - |
Posted by Veer At 10:00:37 On 02/28/2010 | - Website - |
{ Link }
We have adapted the code to extend this to a names look-up in our Personnel & Contacts database (not the NAB) to handle other search functions such as Alias, Job Description, First Name, Last Name and Organisation Structure (a multi-tiered organisation structure in our application).
Regards,
Ian
Posted by Ian Randall At 15:23:54 On 03/01/2010 | - Website - |
In your list I cannot see the difference between both Bruce Lee users.
I know I can click on Details, but users won't....
Posted by Fred Janssen At 21:05:02 On 03/01/2010 | - Website - |
Posted by Stephan H. Wissel At 02:39:44 On 03/03/2010 | - Website - |
To work around this we have created a mobile directory catalogue which is sort firstname, lastname and users can change to this directory is they know how to.
Posted by Paul Farris At 17:47:45 On 02/28/2010 | - Website - |
Examples include a persons home address, mobile phone number, home phone number. This is due to the obvious threat of "stalkers" in the workplace. Also in some cultures women cannot disclose private contact information to unrelated males without the permission of their family. Even a persons date of birth can be considered sensitive information.
The Domino Directory already contains fields for some of this sensitive information, but assess to it should be tightly controlled.
When considering the expansion of personal information displayed from the NAB, we need to consider these issues of privacy and cultural differences as well.
Additionally, the search by names could be improved by a soundex search, particularly if you are in a part of the world that includes common names that have a significant range of spelling variants for the same name.
Posted by Ian Randall At 08:36:43 On 03/03/2010 | - Website - |
Posted by Giuseppe Grasso At 12:15:27 On 02/28/2010 | - Website - |
Posted by Ian Randall At 17:04:22 On 02/28/2010 | - Website - |
Posted by Lothar Mueller At 22:18:29 On 03/02/2010 | - Website - |